FAQ

Here are some answers to frequently asked questions:

1- Who pays for utilities and how does it work?

Heating, Hotwater and Appliances are all electrical. Hydro Quebec the provider will bill you directly every 2 months based on your actual consumtpion. Here is the link for opening an account

2- How does Wifi work?

All our apartments are serviced by major cable and internet providers. The main providers are Videotron or Bell and you can subscribe to the one that best meets your needs.

3- What is a Guarantor Letter?

We ask our tenants to provide us a letter of guarantee from a parent/guarantor. This is to guarantee their obligations under the lease, namely the payment of rent. You can find the sample in our Documents page.

4- What is payable at the signing of the lease?

The first month rent is payable at signing of the lease. The rent is always due on the 1st of each month.

5- What forms of payment do you accept?

Most tenants pay by email interac from their online banking platform. However you are welcome to pay by cash, cheque or even by credit card. For credit card payments we charge a 3% fee which is what the processor charges us.